Odysseys Unlimited

1: Who are you?
2: How would you describe your tours?
3: Where do your tours go?
4: Who is eligible to travel on your tours?
5: Do you welcome single travelers on your tours?
6: What is the quality of the hotels that you use on your tours?
7: Do you offer a roommate matching program?
8: Do you allow guests to make their own air arrangements?
9: Do you make special arrangements to meet guests’ dietary needs?
10: What are your payment options?
11: What happens if I have to cancel my reservation or my tour is cancelled?
12: Do your tours require a passport or visa?
13: Do you offer travel insurance?
14: Do you offer a frequent traveler program?
15: What information do I need in-hand when I call an Odysseys Unlimited Travel Counselor to reserve a tour?
16: How can we contact you?

1: Who are you?

A: Since 1989 we’ve created custom-designed tours for more than 100 of America’s most prestigious non-profit organizations. More recently we make our tours available to all travelers, while continuing to serve our client institutions of colleges, universities, museums, and other non-profit organizations.

2: How would you describe your tours?

A: We design our tours specifically for small groups of just 12 to 24 guests, guaranteed, which enables us to move about more flexibly and efficiently, enjoy more spontaneous encounters, and experience a degree of freedom and independence not available to travelers on conventional group tours of 40 or more.  An experienced professional tour director accompanies the group throughout the tour.  We try to show you the highlights and go off the beaten path, as well as leave time for independent exploration.

3: Where do your tours go?

A: We offer a diverse array of tours and small ship cruises throughout the world, ranging in length from 11 to 22 days : Europe on and off the beaten path; ocean, river, coastal, and private yacht cruises; adventures in Africa & the Middle East, and The Americas; discoveries in Asia & the Far East; far-reaching journeys to Australia & the South Pacific – all with unique features available only to small groups.

4: Who is eligible to travel on your tours?

A: Most of our travelers range between the ages of 50 and 80.  On occasion we receive requests from travelers who would like to travel with children or grandchildren.  All travel companions must be at least 15 years of age.

We welcome all travelers, but request that you be in fairly good health to participate in an Odysseys Unlimited tour. All of our tours involve a reasonable amount of walking, often uphill or on uneven or cobblestone streets. You must be able to get on and off motorcoaches on your own. We regret that we cannot provide individual assistance if you require the use of a wheelchair or have other personal needs; in such cases you must be accompanied by a companion who will assist you.

5: Do you welcome single travelers on your small group tours?

A: We absolutely welcome single travelers on each of our small group tours. On most of our tours you will find a combination of singles traveling alone, singles traveling in pairs, and couples.  In addition, our experienced tour directors work hard to ensure single travelers feel comfortable and part of the group.

6: What is the quality of the hotels that you use on your tours?

A: We select hotels that we believe are the best for a particular trip and experience – those that offer guests the best combination of quality, value, and atmosphere for each destination. Our hotels in major cities are usually centrally located so guests can get around easier; our unique lodgings are often out of the way, offering our tour members local ambiance larger groups never experience.  Typically, our hotels include Deluxe, Superior First Class, and First Class properties.

7: Do you offer a roommate matching program?

A:  We do not have a roommate matching program as such, but we do enable guests interested in sharing a room to contact one another and determine whether they wish to share.  Should you have further questions, please don't hesitate to contact us by e-mail at customerservice@odysseys-unlimited.com or toll-free at (888) 370-6765, Monday through Friday from 9:00 a.m. to 7:00 p.m.
 

8: Do you allow guests to make their own air arrangements?

A: If desired, guests may make their own air arrangements on most tours and book their tour as "land only," with a commensurate reduction in price. At this time, guests cannot make their own air arrangements on the following tours:

Egypt & the Eternal Nile and Exploring Australia & New Zealand

9: Do you make special arrangements to meet guests’ dietary needs?

A: We do make every effort to meet such dietary needs as vegetarian, low-salt, and the like. (Unfortunately, we cannot provide Kosher meals). We send this information to our tour directors who will work to the best of their ability with restaurants and hotels to accommodate dietary needs.

10: What are your payment options?

A: You can make your deposit and final payment by personal check or major credit cards (VISA, Mastercard, American Express, Discover Card).

11: What happens if I have to cancel my reservation or if my tour is cancelled?

A: You will receive a full refund for any cancellations made up to 95 days before departure. If because of low participation Odysseys Unlimited cancels your tour, you will receive a complete refund of all payments you have made to us. Refunds for cancellations inside of 95 days are subject to the per person charges found under General Terms and Conditions.

12: Do your tours require a passport or visa?

A: A U.S. passport, valid for at least six months after your return home, is required of all U.S. citizens on all of our tours. You should have several blank pages available in your passport. A visa is required for some tours. If your tour requires a visa, we will send the necessary information in your confirmation package upon reserving your tour. If you are not a U.S. citizen, please contact your embassy or a visa service for information about required documents.

13: Do you offer travel insurance?

A: Yes. Odysseys Unlimited makes available an Optional Travel Protection Plan through Trip Mate, Inc.  We strongly recommend that you protect yourself and your investment in the event you have to cancel or interrupt your vacation. This plan offers affordable group rates and can provide an extra measure of comfort and security by giving you the following coverages and services:

We will send you information about the plan when you reserve your tour.  Or you may purchase the Travel Protection plan of your choice.  Either way, we strongly recommend that you protect your investment with Travel Protection of some sort.

14: Do you offer a frequent traveler program?

A: Yes. After your first tour with us, you will save $100 per person off the published brochure price of your next Odysseys Unlimited tour; and $200 per person after your third tour. You may use this frequent traveler credit as many times as you would like.

15:  What information do I need in-hand when I call an Odysseys Unlimited Travel Counselor to reserve a tour?

A:  In order to make a reservation, we require a deposit of $375 per person.  Please have your credit card information available (or you may send a check), as well as each passenger's passport information, home address, and telephone number.

Also, the U.S. Transportation Security Administration (TSA) recently introduced a new program called Secure Flight, which is designed to improve airline security.  In order to comply with this program's requirements, we will also need each passenger's full name, birth date, and gender exactly as they appear on their passport.  For further information, please visit www.tsa.gov

16:  How can we contact you?

A:  You can reach Odysseys Unlimited by e-mail:  customerservice@odysseys-unlimited.com or toll-free at (888) 370-6765, Monday through Friday from 9:00 a.m. to 7:00 p.m.  Please click here for additional information.